Common questions about TalkNet

No. TalkNet is designed so your business can provide the script, call goals, and contact list, and our team will configure the workflow around your needs.

TalkNet helps businesses build AI phone agents that can answer calls, qualify leads, schedule appointments, follow up with prospects, support customers, and automate repetitive phone conversations.

TalkNet agents can support lead qualification, opted-in prospect outreach, appointment scheduling, customer support, payment reminders, virtual receptionist workflows, CRM updates, live agent transfers, and multilingual conversations.

It depends on the campaign, audience, phone number type, consent status, and purpose of the call. AI-generated voice calls are treated as artificial voice calls under the TCPA, so outbound campaigns need to be reviewed carefully before launch. The FCC has confirmed that TCPA restrictions on artificial or prerecorded voice apply to AI-generated voices. Our team cannot provide nor is responsible for providing any legal advice.

Yes. SMS and voicemail handling can be configured depending on the campaign, script, and compliance requirements.

Yes. TalkNet can support call recordings, transcripts, summaries, and outcome tracking so your team can review what happened on each call.

The workflow can be designed to transfer the call, take a message, create a follow-up task, or give an approved fallback response.

Yes. Opt-out handling and suppression workflows can be built into the campaign so contacts who ask not to be called again are removed from future outreach.